Easier claims
We make insurance claims easier for insurers and policyholders by providing claims management services, claims technology and real-time data insights.
Our Centralised Claims Hub
3 pillars that create a better policyholder experience
Policyholder
Analytics
Services
Property
Pioneering property repair and restoration services that get policyholders’ lives back to normal asap.
Motor
Innovative smart assessing methodologies and technology that get policyholders back on the road faster.
Cyber
Transforming how cyber claims are managed by reducing business downtime when inevitable breaches occur.
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Reduce your average
claim costs
Innovative tendering and procurement drives four levels of downward cost pressure on every single claim.
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Improve the quality
of claim outcomes
Tighter quality assurance and greater transparency using our digital technologies as well as ensuring correctly scored BEE service providers are appointed timeously.
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Reduce your average
claim lifecycles
Smarter claim management processes backed by industry-leading technology.
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Provide a better policyholder
experience
Proactive communication at every step of the claim, plus a faster and better quality outcome.
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Increase policyholder
retention
A better claim experience reduces the likelihood of losing policyholders to competitors once their claim is completed.
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Scale your claims
management easily
An outsourced claims management solution backed by innovative technology that allows for unprecedented scalability.
10/10. Extremely good service. From consistent communication to securing my property and getting repairs started, everything has been fast and efficient. Overall, the guys have been fantastic.
10/10. Great service, quick process, no wasted time, no stress. Made the whole claim/assessment process easy.
10/10. Extremely good service. Claim Central’s trades were reliable, punctual, polite and completed a perfect job.
10/10. The staff have listened attentively and been very productive actioning requests and following through with phone calls and emails in a very professional and friendly manner. Thank you to all the people I’ve dealt with - your service has been excellent.
9/10. This is the first major disaster we have experienced in the last 70 years. We were amazed by the professionalism and dedication of your staff's team in assessing and processing our claim and following up our needs at every point. We will be highly recommending your company to our network of friends and families, and pray that they will never experience such a devastating event like us.
10/10. Our Assessor was very committed and happy / respectful in providing answers to our questions and gave excellent advice and feedback to us, which made the experience very proactive and we appreciated this. Thank you.
10/10. Top service A+, quick and mess free. Highly recommended.
10/10. Very easy to deal with and get claim proceedings started. Great communication, fast response.